The intelligent queue calling system, a key component of smart healthcare, eliminates traditional queuing methods to reduce patient crowding and prevent disputes. Featuring customizable priority call rules, it is designed for outpatient waiting areas, pharmacies, registration counters, and blood test windows. By significantly cutting wait times, streamlining blood collection procedures, and enhancing the medical environment, the system elevates both service quality and the hospital's overall image.
| Product Name | Queue Calling Machine |
| Size | 550mm x 390mm x 1785mm |
| Weight | 140kg |
| Operation monitoring | 27-inch Touchscreen |
| Operation System | Win7, Win10 |
| Input method | QR code/ID card |
| Printer Type | Receipt Printer, Label Printer. |
Efficient Queue Management – Automatically organizes and prioritizes patients, reducing wait times
Customizable Priority Rules – Supports flexible prioritization based on hospital needs
Improved Patient Flow – Streamlines the blood collection process, minimizing crowding
Reduced Manual Work – Eliminates the need for staff to manually call numbers, saving time
Enhanced Patient Experience – Provides clear, fair, and transparent queuing, reducing stress
Real-Time Updates – Displays live queue status, keeping patients informed of their turn
After payment, patients scan/swipe their card at the queue machine in the blood collection hall to obtain a queue ticket.
(includes: queue number, test items, basic patient info, and result collection reminder).
Patients take a seat in the waiting area until called.
Medical staff initiate the call via the labeling device.
The system automatically displays the patient’s info and test items (no manual scanning/input required).
The queue management screen pops up with details of the current and next patients. The window screen shows the same information.
EN
AR
NL
FR
DE
EL
HI
IT
JA
KO
PT
RU
ES
TL
ID
SR
UK
VI
HU
TH
TR
FA
SW
UR
TA
KK
